How long will it last and what kinds of maintenance does it require?
Oil all door hinges frequently.
If your furnace does not seem to be working satisfactorily... First visit with your installation contractor. Then, if it is not resolved, and you really believe the problem is with the furnace, call us or have your contractor call us and we'll help in every way we can.
In the very rare occasion of a water leak, we will either send a repairman, or replace the furnace.
Note: There can and will occasionally be water condensation in the door frame. This is from high moisture wood, or the furnace running at low temperature. It is not a leak!
You have a factory warranty on thermostats, pumps, etc. Your warranty on everything from the connections to your house and buildings and in them is between you and your installation contractor. Full descriptions of the manufacturer's warranties are included in the respective owner's manuals.
There is really not much that can go wrong with the furnace; fans, thermometer, pumps, light switch. But that's about all.
The prices listed for all Earth Outdoor Furnaces, HE Series Furnaces, accessories, parts and installation materials do not include shipping whether purchased directly from the factory or through a dealer. Shipping is an additional cost over and above the cost of the furnace, installation, parts and accessories.
Dealers/Installers listed or recommended by Earth Outdoor Furnaces, are Independent Contractors and are not employed by Earth Outdoor Furnaces. Therefore, we cannot and will not warranty their work.